When I first opened the Vype eBox I found it quite difficult to understand and I’ll be honest, it took me a while to piece it together to get it working. When I did finally manage to get it working, it repeatedly came up with an error message on OLED screen rendering it faulty.
If you’ve had the same problem – the Vype eBox check atomiser message – don’t panic. There are ways to fix it. I didn’t need to send the device back, wait for a replacement. It’s an easy problem to fix at home.
The first thing the customer services guys told me when I called them up to have a good old moan about my not-working device was that I needed to make sure the atomiser was filled up right to the 2ml mark to start with. I thought it was but the inner coil section (which you can replace – £8.99 for a pack of 3) has eleven wicks and as you can imagine, this soaks up a lot of the liquid the first time. When you fill it, fill it, set it down for a few minutes and then check again. You might find that you need to add a few more drops.
If you’re using it for the first time, make sure that you’ve filled the tank right the way up to the 2ml mark.
One you’ve done that, screw the atomiser back into the cradle in the battery and give it another shot. If that still doesn’t work, it’s time to take the device apart again but this time, once you’ve taken the entire tank out of the battery, work from the bottom.
The piece with the airflow channel should be un-screwed from the tank with e-liquid. Now go back to the tube poking out the bottom of the piece still attached to the e-liquid tank.
In the centre there is a ‘D’ shaped section. Using a pen or something similarly pointed, just push down on that ‘D’ section.
It won’t move, it won’t feel like it moves anyway, but when you screw everything back together and put the tank back in the battery, you’ll find it miraculously works again.
To me, that would suggest a loose connection somewhere. The customer services guys sort-of mentioned that a small batch seemed to have the problem.
Pushing that ‘D’ shaped section worked to get rid of the Vype eBox check atomiser message but it has come back a couple of times. It doesn’t happen every time I unscrew the tank to refill it with liquid, but it does come back intermittently. I just pull it apart again, push that ‘D’ shaped section, and it goes right back to normal. It’s not a big deal although it can get a little annoying.
If you’ve found yourself with this error message, don’t give up with it just yet. Try making sure the tank is filled up, you’ve screwed everything together properly (read the instructions although I didn’t find them that great either) and you’ve pushed down on that dodgy-connection bit first. It does the trick for me, and I bet it’ll do the trick for you too.
If it still doesn’t work after that, I’d give the Vype customer care guys a call. You can find their details at the end. I’m nice like that! 🙂
If you’ve had any problems with your Vype eBox, or if you’ve encountered that dreaded Vype eBox check atomiser message, feel free to leave your comments below or get involved on my Twitter and Facebook pages. Alternatively give the Vype eBox Review a read and found out how I got on with it once I actually got it working. You’ll be happy to know I actually quite liked it.
Anyway, I hope this managed to get rid of your Vype eBox check atomiser message!